• Be a Colorado Springs Utilities customer.
• Have a past due balance.
• Experience an emergency situation.
• Between Nov. 1 and April 30, all eligible customers must apply for Low-income Energy Assistance Program (LEAP) assistance. If you qualify for LEAP assistance, you must be approved before requesting additional assistance from Project COPE. If LEAP assistance is no longer available, or you do not qualify for LEAP, you may apply for Project COPE assistance.
• Meet with one of our partner agencies.

Eligible customers may receive Project COPE once every 12 months.
For a referral to a Project COPE agency, call Pikes Peak United Way 2-1-1. We encourage you to call prior to visiting. Most agencies do not accept walk-ins.